20Jul
Are traditional franchise models dead or on life-support? … A 4-Step Action Plan for Survival

Are traditional franchise models dead or on life-support? … A 4-Step Action Plan for Survival

1. Prevent Cardiac Arrest The demise of some big franchise brands has led many franchise commentators to argue that traditional franchising models have reached a degenerative stage and some even reckon that ‘franchising as a business method will need to be dismantled and reconstructed’ to Prevent Cardiac Arrest. Many franchise systems are either dead and […]

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25Jul
Mitre 10 facing calls to end company-owned outlets but both franchisees and franchisors win when head office owns stores

Mitre 10 facing calls to end company-owned outlets but both franchisees and franchisors win when head office owns stores

Some franchisees of hardware chain Mitre 10 are calling for an end to “company-owned” stores. These are stores owned and run by Metcash, which owns the Mitre 10 brand and is a supplier to the franchisees. But research shows that brands with a mixture of franchised and company-owned stores are not only more profitable but […]

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24Jul
Both franchisees and franchisors benefit from company-owned stores

Both franchisees and franchisors benefit from company-owned stores

Some franchisees of hardware chain Mitre 10 are calling for an end to “company-owned” stores. These are stores owned and run by Metcash, which owns the Mitre 10 brand and is a supplier to the franchisees. But research shows that brands with a mixture of franchised and company-owned stores are not only more profitable but […]

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10Feb
Good Faith in franchising
 bad for Goodwill

Good Faith in franchising
 bad for Goodwill

One of Australia’s largest and oldest franchise systems has been rocked to its core with revelations of underpayment of wages by its franchisees and allegations of dubious reporting. 7/11 is bruised and battered amidst franchisee discordance and scrutiny by Australian regulators. The 7/11 wage price scandal reinforces that every franchisor has obligations of good faith […]

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19Dec
Franchisors Beware- Government Targets Friends With Benefits

Franchisors Beware- Government Targets Friends With Benefits

Most of us don’t want to see the wage entitlements of vulnerable employees being short-changed by their hegemonic employers. Recent evidence of employee exploitations by 7-Eleven, Caltex and Yogurberry franchisees has created a feeding frenzy for mainstream media and impelled Government to propose new laws that make franchisors responsible for franchisees’ non-compliance of workplace laws. […]

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16Dec
Franchises shouldn’t share responsibilities for stuff-ups

Franchises shouldn’t share responsibilities for stuff-ups

The government’s plan to combat recent cases of franchise misbehaviour by holding franchisors responsible for wage underpayments by their franchisees, could undermine the business model of franchises. Franchisors and franchisees operate as separate legal entities. Until now, franchisors have relied on this separation to avoid responsibility for franchisee non-compliance with workplace laws. It’s this separation […]

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20Sep
Breakthrough methodology for valuing franchise goodwill- what’s all the fuss about?

Breakthrough methodology for valuing franchise goodwill- what’s all the fuss about?

The chief examiner of my thesis commented- “It makes important contributions/advances in the scholarship of governance structure, risks, returns, and valuation of franchisee-operated businesses – areas of scholarship that have received only scant attention over the last three decades” Complexities of franchise contracts Government intervention in the Australian franchising sector means that franchisors and franchisees […]

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09Sep
The future of franchisng in a digital age

The future of franchisng in a digital age

The rise and rise of digital and social media coupled with the increasing popularity of  on-line businesses raises the question of the future of franchising in the digital age. With challenges evolving with some of Australia’s biggest big franchise brands (Eagleboys, Seven Eleven to name a few) many franchise commentators argue that traditional franchising models have reached […]

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09Sep
The Future of Franchising in a Digital Age

The Future of Franchising in a Digital Age

The rise and rise of digital and social media coupled with the increasing popularity of on-line businesses raises the question of the future of franchising in the digital age. With challenges evolving with some of Australia’s biggest big franchise brands (Eagleboys, Seven Eleven to name a few) many franchise commentators argue that traditional franchising models […]

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19Aug
Goodwill and good faith: 7-11 Short changes the Australian Franchise Systems

Goodwill and good faith: 7-11 Short changes the Australian Franchise Systems

One of Australia’s largest and oldest franchise systems has been rocked t with revelations of underpayment of wages by its franchisees and allegations of dubious reporting. 7/11 brand reputation has been bruised and battered amidst franchisee discordance and scrutiny by Australian regulators. The 7/11 wage price scandal reinforces that every franchisor has obligations of good […]

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12Aug
8 Tips to Consummate the Value of Goodwill

8 Tips to Consummate the Value of Goodwill

The franchise relationship is a marriage of convenience that in order to succeed needs close collaboration between franchisees, franchisors and suppliers. The survival of this co-dependent partnership requires the valuation of goodwill, which both partners need to agree on, otherwise the marriage may end up ‘on the rocks’. This includes a healthy understanding of the […]

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24Feb
Why franchisor must hold the reins to the brand

Why franchisor must hold the reins to the brand

Brand is integral to franchising, and taking control and ownership of a business brand away from the franchisor and handing it to individual franchisees is just not franchising, a Griffith Business School researcher has claimed. Maurice Roussety says such a business model is nothing but a fix-all solution that will fail in the face of […]

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